SouthwestChartered
Effective Date: 10/02/1945
These Terms of Service ("Terms") govern your access to and use of the SouthwestChartered mobile application, website, and related financial services (collectively, the “Services”). By creating an account or using our Services, you agree to these Terms.
If you do not agree, do not use the Services.
You must be at least 18 years old to use SouthwestChartered. If you are between 13 and 17, you may only use the Services under the supervision of a parent or legal guardian where permitted by law.
We do not knowingly collect information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).
To access certain Services, you must register for an account and provide accurate, current, and complete information including:
Full legal name
Email address
Phone number
Government-issued identification (where required)
Financial information (as required for regulatory compliance)
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts containing false, inaccurate, or incomplete information.
We collect information when you:
Register for an account
Submit a service request
Purchase or subscribe to services
Complete forms
Contact customer support
This may include:
Name
Email address
Phone number
Transaction data
Device and usage data
You may browse portions of our website anonymously where applicable.
All sensitive payment information is transmitted securely via Stripe or other compliant third-party processors.
We do not store full credit card details or highly sensitive financial information on our servers after a transaction is completed.
We implement administrative, technical, and physical safeguards designed to protect your information. However, no digital system is completely secure. You use the Services at your own risk.
We use your information to:
Provide and maintain the Services
Process transactions
Verify identity (KYC/AML compliance)
Improve user experience
Communicate important updates
Comply with legal obligations
We do not sell, trade, or rent your personally identifiable information to third parties.
We may share information with:
Trusted service providers who assist in operating our Services
Regulatory authorities when legally required
Law enforcement if required by subpoena, court order, or applicable law
All third-party partners are required to maintain confidentiality.
We will never:
Sell your data to marketing companies
Share your personal data for third-party advertising
Disclose your financial information for unrelated commercial purposes
We retain your personal information for as long as your account remains active or as required by applicable laws and financial regulations.
If you close your account, we may retain certain records as required for compliance, fraud prevention, dispute resolution, and regulatory reporting.
SouthwestChartered complies with applicable financial regulations, anti-money laundering (AML) laws, and know-your-customer (KYC) requirements in the jurisdictions where it operates.
Users agree to provide additional documentation if required for compliance purposes.
You agree not to:
Use the Services for unlawful purposes
Engage in fraud, money laundering, or financial abuse
Attempt to breach or test the security of the platform
Provide false information
Violation may result in account suspension, termination, and reporting to authorities.
We strive to maintain uninterrupted access but do not guarantee that the Services will always be available, secure, or error-free.
We reserve the right to modify, suspend, or discontinue the Services at any time.
To the maximum extent permitted by law, SouthwestChartered shall not be liable for:
Indirect or consequential damages
Loss of profits
Data loss
Unauthorized access resulting from user negligence
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the revised Terms.
You may close your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
These Terms shall be governed by the laws of [Insert Jurisdiction].
For questions regarding these Terms, contact:
SouthwestChartered Support
info@southwestchartered.com